Notice
1.Please contact supplier first if you want to place a large order.Also we will get large discount from the express company if your quantity of your order is large.
2.If you want to mix orders,pls contact with us before you finish the payment as we can give you some discount.
About us
1.Your satisfaction,Our goal.
2.We are dedicated to offering our customers the safest and easiest buying experience
3.We offer you the latest designs with large variety of styles and color for all your eyewear needs.
free shipping
* Just send by China Post Air Mail l,need about 15-45 business days to arrive.If you need the item urgently, please choose shipping method DHL or EMS and pay extra shipping cost(3-7 work days to arrive )
Payment
*Payment is expected to be received within 5 days of auctions close.
*Escrow is our only payment method
Return&Exchange policy
* All of our offers are backed by 100% satisfaction guarantee,if for any reason you are not satisfied ,you can return the item to us in original condition for a refund or an exchange,
please return it within 7 workdays of receipt.Before mailing back the item,please contact us for the detailed information after we receive your return items.
Feedback policy
* We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we don't want a bad feedback when the transaction ends.
Shipment
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit time may vary, particularly during the holiday season.
6. If you have not received your orderafter 30 days from payment, please contact us. We will trace your order and get back to you asap. Our goal is customer satisfaction!
7. Delivery Time:
Return & Refund
1. You have 7 days to contact us and 30 days to return it from the date received. If the item is in your possession more than 7 days, it will be considered used and WE WILL NOT ISSUEA REFUND OR REPLACEMENT to you. There are NO EXCEPTIONS!
Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your order ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
Guarantee
1. 12 months Manufacturer's limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN
EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on aliexpress!
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can perform up your satisfaction.
It is impossible to address issues if we do not know about them!
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